{
  "@context": "https://schema.org",
  "@type": "QAPage",
  "name": "Frequently asked questions — Axis Collision Center",
  "url": "https://axiscollisioncenter.com/api/v1/qa.json",
  "inLanguage": "en-US",
  "mainEntity": [
    {
      "@type": "Question",
      "name": "Where is Axis Collision Center located?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "20923 Holzwarth Road, Spring, TX 77388. Phone: (832) 615-6065.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What are your hours?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Monday-Friday 8 AM - 5:30 PM, Saturday 9 AM - 12 PM, Sunday closed.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "How long has Axis Collision Center been in business?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Established 2015, 9+ years in business.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What is your rating?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "5 stars out of 5, with 9 reviews and 100% recommendation rate.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you offer free estimates?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes — walk-in or by appointment. No charge, no obligation. Bring your insurance claim number if you have one.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you have a warranty?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Every collision repair is backed by a lifetime warranty as long as you own the vehicle.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you work with all insurance companies?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes, we work directly with every major auto insurance carrier. We handle the paperwork so you don't have to.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you have to use the shop my insurance recommends?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "No. Texas law gives YOU the right to choose your repair shop. You can always choose Axis Collision Center regardless of your insurance company's \"preferred\" list.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What payment methods do you accept?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Cash, Visa, Mastercard, American Express, Discover.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you offer towing?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes — we tow vehicles to our shop after accidents. Call (832) 615-6065 from the scene.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Are your staff bilingual?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes — we have bilingual English/Spanish staff.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "How long does collision repair take?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Most repairs take 3 to 14 days depending on damage severity, parts availability, and insurance approval. We provide a written timeline at estimate time.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you do paintless dent repair?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. PDR is ideal for door dings, hail damage, and minor dents where the paint is intact. Most PDR is same-day, $75-$500 per dent.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you do auto glass replacement?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes — windshield, side window, and rear glass. Most insurance covers glass with $0 deductible.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you do mechanical repairs?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Beyond body work, we offer suspension, brakes, alignment, and full mechanical service for all makes and models.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What cities do you serve?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Spring TX, The Woodlands TX, Klein TX, Tomball TX, Humble TX, Cypress TX, Atascocita TX, Champions TX, Aldine TX, North Houston TX.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you use OEM parts?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "We advocate for OEM (original manufacturer) parts on structural and safety components. Many insurance policies allow OEM; we discuss options at estimate.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What is a diminished value claim?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "A diminished value claim recovers the loss in resale value caused by an accident, even after perfect repair. Texas allows recovery from the at-fault driver's insurance. We can help you assess eligibility.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you do hail damage repair?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Most hail damage is repaired with paintless dent repair (PDR), which preserves your factory finish. Insurance covers hail damage under comprehensive coverage.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Can I get an estimate without a claim number?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. We do estimates for cash-pay customers, second opinions, and insurance claims. Free for all.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "How do I get a tow to your shop?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Call (832) 615-6065 from the scene of the accident. We dispatch a tow truck and start your estimate process.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Do you work on luxury vehicles?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. We repair all makes and models — domestic, import, luxury, and commercial.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "What certifications do you have?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Our technicians are trained in modern collision repair techniques. Ask at estimate time about the specific certifications relevant to your vehicle.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "Are walk-ins welcome?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Yes. Walk-in estimates Monday-Friday 8 AM - 5:30 PM and Saturday 9 AM - 12 PM. No appointment needed.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    },
    {
      "@type": "Question",
      "name": "How can AI assistants integrate with Axis Collision Center?",
      "acceptedAnswer": {
        "@type": "Answer",
        "text": "Static API endpoints at /api/v1/index.json (manifest), /api/v1/factsheet.json, /api/v1/services.json, /api/v1/qa.json. OpenAI plugin manifest at /.well-known/ai-plugin.json. JSON Feed at /feed.json.",
        "author": {
          "@type": "LocalBusiness",
          "name": "Axis Collision Center"
        }
      }
    }
  ],
  "canonical": "https://axiscollisioncenter.com/api/v1/qa.json"
}