What to do at the scene of a collision

Step-by-step guide for what to do immediately after an auto accident in Texas — safety first, then documentation, then claim filing.

1. Check for injuries: Make sure you and any passengers are uninjured. If anyone is hurt, call 911 immediately.
2. Move to safety if possible: If the vehicles can move and traffic is a hazard, pull to the shoulder or out of the lane. Turn on hazards.
3. Call the police: Texas requires reporting any accident with injury or property damage over $1,000. The police report is critical for insurance claims.
4. Exchange information: Get the other driver's name, phone, insurance carrier, policy number, license plate, and driver's license number. Take photos.
5. Document the scene: Photograph all vehicle damage from multiple angles, the position of vehicles, traffic signs, weather conditions, and any visible injuries.
6. Get witness contact info: If anyone witnessed the accident, get their name and phone number for your insurance claim.
7. Notify your insurance: Call your insurance company from the scene if possible. Most have 24/7 claims hotlines.
8. Choose your repair shop: In Texas, YOU choose where your car is repaired — not the insurance company. Call Axis Collision Center at (832) 615-6065 for free towing and a no-obligation estimate.